FAQ
How do I order?
Once you complete the order form, we will be in touch through phone or email to confirm your order and handle your payment. Payments are made in advance of delivery.
What are your Payment methods?
You can either pay via EFT or via a Billpower link to your credit card.
What days do you deliver?
Generally Monday – Saturday. Events on Sundays are available upon request.
Where do you deliver to?
Delivery is free to the following areas:
Armadale 3142, Caulfield 3162, Caulfield North 3161; Glen Iris 3146; Hawthorn 3122; Hawthorn East 3123, Kooyong 3122; Malvern 3144; Malvern East 3145; Prahran 3181; Richmond 3121; South Yarra 3141; Toorak 3142 Windsor 3181
A small delivery fee will be charged to areas beyond the Petal and Rose zone.
Can I set up a specific delivery time?
Yes, the more notice you give us, the better we can arrange around your needs.
Where will you leave flowers if no one is home?
We will always try to make contact with the recipient by phone or SMS. Flowers will be left in a safe, shaded place. If not possible, we will attempt a second delivery. A small charge (if outside the delivery zone) will be charged. Our flowers are water-packed before leaving the studio but delivery in vases is safest if you are unsure if the recipient will be home.
Hospital deliveries must be contained in a vase.
I have flower preferences. Will you accommodate?
Yes with a capital Y! We will do our very best! It largely depends on seasonal availability and what looks great on the day at the flower markets. We prefer to support local growers – grown not flown is our aim.
Do you have a physical space where I can look at your arrangements?
Although we have a studio, we don’t have a retail space. All orders are online or by phone. Rest assured, we ask you all the right questions so we can create an arrangement your recipient will love to receive as much as you will love to send.
Can I see your work?
Yes. You can see some of our favourite floral arrangements here.
Do you do same-day flower delivery?
Yes, we require orders by 10am for same-day delivery.
Tell me more about your Corporate Flower Subscription.
We are all about building relationships with corporate clients. We deliver a fresh vase of flowers weekly, fortnightly or monthly. You can set up a subscription and we will deliver fresh flowers to your office on a regular basis. We even dispose of the old flowers and clean around the flower placement. We also give you a petite watering can so you can give your flowers a drink! Find out more here.
I’m on a budget. Can you create a custom quote for me?
Our prices start at $100.00 to ensure every arrangement is filled with the best quality flowers that will last. Every flower is individually conditioned and added.
Do you do weddings?
Yes, but on a limited basis. You can enquire here.